President's Blog; Winter 2021
December 01, 2021
Happy Holidays! As we celebrate the holiday season and look forward to gathering with friends and family members, I am reminded of the many things I am grateful for here at Silver Lake Bank. Having the privilege to work with customers and staff every day is at the top of the list. Thank you for being a Silver Lake Bank customer. We wouldn’t be where we are today without your support!
SLB promotes safe online banking with products and services that maximize security and customer education. We care about you, your banking relationship and protecting your money. Watch for information about our updated consumer identity theft monitoring and restoration product, IdentityForce, to come out in the first quarter of 2022. Service enhancements include real-time fraud alerts, notification of breach intelligence and access through a mobile app. If you haven’t setup real time online banking alerts as activity occurs on your checking account or debit card, you should. Visit with a customer service representative for assistance. Take a look at our website home page, ‘We Care’ section, to learn more about SLB products and services that provide protection.
Bank merger and acquisition announcements have been in the news lately and can indicate a decline in customer service. If this is affecting you, your family, or friends, please don’t hesitate to share our name as a resource for those looking for a family-owned community bank that’s here to stay. Please contact us for an appointment. We welcome and appreciate your referrals.
Please stop by any SLB branch a couple of weeks before Christmas, pick up a calendar and enjoy some popcorn (while supplies last!). It’s an honor to serve customers and to help you achieve your dreams. Each of you has a unique story to tell and I am excited to see what we can accomplish together. My staff and I wish you and your loved ones a joyous and gratitude-filled holiday season.
Thank you for being our Customer.
Patrick R. Gideon